Privacy policy

Last updated: 3 October 2026

This policy explains how Aawiz handles your personal data when you use the Aawiz app with Elin and this website. We wrote it to be read, not skimmed past. If anything is unclear, ask us.

1. Who we are

AAwiz B.V., Zaailand 106, 8911 BN Leeuwarden, the Netherlands, Chamber of Commerce (KvK) number 99989743, is the controller of your personal data.

Privacy contact: info.aawiz@gmail.com

2. What Aawiz is

Aawiz is an app with Elin, an AI you can talk to by voice or text at the end of your workday, plus short tools such as a mood check-in and a nightly unpack. Elin is an AI. She is not a person, not a therapist and not a medical service. Aawiz is for people aged 18 and over.

3. What we collect in the app

• Email address, to create your account and send sign-in codes.
• Name, a short "about me" and a profile photo, only if you add them, so Elin knows who she is talking to.
• Chat conversations with Elin, so she can answer you and remember the context.
• Voice conversations and voice transcripts. Your microphone is used only while a call is open. Your voice is processed in real time so Elin can talk with you. After the call we keep a text transcript so Elin can remember it.
• Mood check-ins, for your own overview and, if you allow it, for Elin's memory.
• Notes from the tools. These stay on your phone until you switch on "Let Elin remember". Only then are they sent to us.
• Calendar events, only if you allow calendar access. The titles and times of your upcoming events are read on your phone and passed to Elin as context for a call, so she can mention what is coming up.
• A device token for notifications, only once notifications are available in the app and you turn them on.
• Reports you send about Elin's replies, so we can improve safety and quality.

4. What we collect on this website

• Early-access email address, to tell you when your invite is ready.
• Job applications and resumes sent through the careers page, to assess your application.
• Requests from organisations sent through the teams and services pages, to reply to them.
• Account deletion requests, to delete your account.
• Anonymous usage statistics. We count page views and clicks without cookies and without storing anything on your device.

5. Why we use your data

We use your data only to run your account and to give you the service you signed up for, and we ask for your consent before using anything you share about how you feel. You can withdraw that consent at any time. We handle your data in line with the EU General Data Protection Regulation (GDPR).

6. Where your data is stored

Your account, conversations, transcripts, check-ins and notes are stored in the European Union, with Microsoft Azure in the North Europe region (Ireland).

7. AI providers

To let Elin reply, your messages are sent to AI providers. They process your conversations only to generate Elin's replies and to pick out what Elin should remember. Some of these providers may process data outside the EU. You can ask us which providers we use and how data sent to them is protected.

8. What we never do

• We never sell your data.
• We never use your data for advertising.
• Your employer never sees your individual data. When an organisation uses our Team Health Check, it only receives anonymous results for groups of five people or more.

9. Who processes data for us

• Microsoft Azure: hosting of the app's servers, database and this website.
• PostHog: anonymous, cookieless statistics on this website.
• FormSubmit: delivers website form messages to our inbox when our own server cannot.

Our AI and email providers are listed on request at info.aawiz@gmail.com.

10. How long we keep your data

• Account data, conversations, transcripts, check-ins and notes: until you delete your account. If you ask us to delete your data, we do so within 30 days.
• Notes in Elin's memory: if you switch "Let Elin remember" off, your notes are removed from our server.
• Job applications and resumes: up to 12 months, or sooner if you ask.
• Early-access email addresses: until we send your invite, or sooner if you ask.

11. Deleting your account

• In the app: Profile, then "Delete my account". It happens straight away.
• Without the app: use the account deletion form on this website.

12. Your rights

Under the GDPR you can ask for access to your data, correction, deletion, restriction, and a copy in a portable format. You can object to processing and withdraw consent at any time. Email info.aawiz@gmail.com and we reply within one month.

You also have the right to complain to the Dutch Data Protection Authority, the Autoriteit Persoonsgegevens.

13. Security

Data is encrypted in transit and at rest. Access to our systems is limited to the people who need it.

14. Changes

If we change how we use your data, we update this page and tell you in the app before the change applies to you.